Website Terms of Use


These website Terms of Use govern you access to and use of YHA New Zealand’s website.

Please read these Terms of Use carefully before using or obtaining any materials, information, products or services through this website.

This website is owned and provided by YHA New Zealand. It is provided for your personal information and is subject to the Terms of Use as set out here.

When you use this website, you confirm that you agree to these Terms of Use and to our Website Privacy Statement. If you do not agree, do not use our website.

You are responsible for ensuring the security of the personal information held on your computer, mobile or other device.

We will review these Terms of Use regularly and if they change, we will communicate this via our website.

Access to and permitted use of our website

Your use of this website is limited to personal and non-commercial use only. You must not use this website for any other purpose, including without limitation, for commercial gain or purposes.

You may download, display and print one copy of information presented on this website on a single computer that is directly relevant to your personal and non-commercial use.

You must not use our website to make an unauthorised, false or fraudulent bookings.

You must not take any action that could interfere with the normal operation of our website, including attempting to hack or monitor this website by any means available.

New Zealand law governs the information and services provided through this website.

We may restrict or block your access to and use of our website at any time if we reasonably believe that you may have breached any provision in these Terms of Use.


All prices quoted throughout this website are in New Zealand Dollars and include all taxes, unless otherwise stated.

Intellectual property

All names, logos, service marks and trade marks appearing in this website are either our protected intellectual property or are used with permission. This includes the entire content of the website, copyrighted and protected as a collective work.

The use or misuse of our trade marks or any other content on this website, except as provided in these Terms of Use or in the website content is strictly prohibited.

You may not copy, sell, transfer, distribute, modify, transmit, reuse or otherwise display the website content for public or commercial purposes without our written permission.

Third Party Links

This website may contain links or other references to third parties and their websites.

We cannot control the contents of these other sites and make no guarantee about the accuracy, timeliness or subject matter of the material on these sites. We are also not responsible for the transmission of any linked site or any link contained in a linked site or for ensuring that the linked sites are error and virus free. We do not necessarily approve of, endorse or sponsor any content or material on these sites. Nor are we responsible for their terms of use or privacy practices.

We make no guarantee or representation that material on other linked websites does not infringe the intellectual property rights of any person anywhere in the world. We do not authorise the infringement of any intellectual property rights contained in material or other websites that we link to or that we allow to link to our website.

YHA New Zealand makes no representations whatsoever about any other web site which you may access through this one. When you access a non-YHA New Zealand web site, please understand that it is independent from YHA New Zealand, and that YHA New Zealand has no control over the content on that web site. In addition, a link to a non-YHA New Zealand web site does not mean that YHA New Zealand endorses or accepts any responsibility for the content or the use of such web site.

Our commitment to privacy

We value your privacy and take every step to ensure that your information remains confidential. You can view our Website Privacy Statement here.

Site availability

We will do our best to keep this website available on a 24/7 basis, subject to scheduled and unscheduled downtime for maintenance and system outages. Your access may therefore be interrupted or unavailable at times. While we work hard to achieve this, we cannot promise that this website will be error free, that all defects or errors will have been corrected, or that our systems are always free from viruses or other harmful elements.

Agents and trade customers information

If you have been issued a password to access this website, it is your responsibility to keep it secure and not give your login details to another party. You accept responsibility for all activity on this website where access is obtained via your password. If you think your access has been compromised, you must change your password immediately and advise YHA New Zealand Customer Services of such compromise.

Limitations of Liability

To the maximum extent permitted by law, we disclaim any liability to any person arising out of any action or failure to act by that person, in accessing, downloading, using or relying on any materials from this website whether caused by our negligence or otherwise.

Under no circumstances will we be liable for any indirect, incidental, special or consequential damages, including damages for loss of business or other profits, arising in relation to the use of any material from this website in any way whatsoever whether caused by our negligence or otherwise.

While every effort has been made to provide the most accurate information we advise that information on this web site may contain technical inaccuracies or typographical errors. We may at any time and without notice make changes to our products and/or the programs described in this information.

Information on this web site is provided 'as is' without warranty of any kind, either express or implied.

In no event will YHA New Zealand be liable to any party for any direct, indirect, special or other consequential damages for any use of this website, or on any other hyperlinked website, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system or otherwise, even if we are expressly advised of the possibility of such damages.


© Copyright YHA New Zealand 2019. All rights reserved.

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